About Shipshape
Making Homes Smart Enough to Take Care of Themselves.
The AI intelligence layer connecting homeowners, service professionals, and the technology they trust.
Our Story
The insight that started everything.
After a service visit, the relationship disappears. No follow-up, no record, no digital connection. The contractor forgets the customer. The customer forgets the contractor. And the homeowner is left managing their most important asset with almost no information.
Alexander Linn was a product specialist on Salesforce’s Einstein AI team, helping companies unlock their data with AI. He left with a simple question: why does AI power trillion-dollar enterprises but do nothing for the place people actually live? He founded Shipshape in 2020 to build the platform that connects homeowners and service professionals, and makes homes safe, reliable, and efficient. Not someday. Now.
“Why are our homes still causing financial, health, and energy disasters? If we can build rockets to go to Mars and self-driving cars, we can make our homes reliable and efficient.”
Alexander Linn, Founder & CEO
Our Values
What We Believe
Homeowners deserve proactive care.
You deserve to know what’s in your home, what’s been serviced, and what needs attention before something breaks. That’s not a luxury. It’s the standard.
Service professionals deserve loyal customers.
Service professionals build trust one visit at a time. They deserve a platform that preserves it between visits, not one that watches it fade.
Technology should work for people, not against them.
Shipshape operates quietly and only surfaces when it genuinely matters. No learning curve. Just a home that knows itself.
Shipshape pioneered intelligent home management — a proactive approach that turns one-time service visits into lasting, data-driven relationships between homeowners and the pros they trust.
The Team
The People Behind Shipshape
A focused team building at the intersection of home services, IoT, and AI. We hire people who care deeply about the problem, not just the technology.
Alexander Linn
Founder & CEO
Alexander founded Shipshape in 2020 after working on the early Salesforce Einstein AI team, where he saw enterprise intelligence transform how billion-dollar companies operate. He grew up around building science — serving as a board observer at Greensleeves, an ASHRAE award-winning geothermal technology company led by his father. That intersection of AI and home systems became the foundation for Shipshape. Previously co-founded System73 (AI startup, acquired by PE). SMU Cox School of Business, Johns Hopkins Economics.
Vitalii Kapluik
CTO
Vitalii builds the intelligent infrastructure that powers Shipshape's real-time insights. Brings experience from Epam and Kyiv Polytechnic Institute, specializing in scalable data systems and machine learning models that enable predictive home maintenance.
Ryan Dalton
Co-founder & CRO
Ryan leads Shipshape's growth strategy, bridging innovation with operational scale. Draws on experience from Goldman Sachs, Pimco, Optiver, and Green Street, where he scaled revenue across fintech and proptech platforms—now building Shipshape's future-forward financial engine.
Liam Broza
Senior Engineer & Director of AI Product
Liam is a multi-exit founder working at the intersection of AI, XR, IoT, and data privacy. He co-founded Ethereal Engine, acquired by Infinite Reality in 2024, and created Ops Buddy, one of the first Alexa for Business skills. A lifelong smart home enthusiast, Liam's house runs on over 100 connected devices.
Mykola Sedletskyi
Founding Engineer, Front-End Lead
Leads front-end at Shipshape, focusing on scalable UI for web and mobile. Mentors teams and drives exceptional user experiences. Also a homeowner in Atlanta, GA, where he uses Shipshape to care for his 4-bedroom home.
Austin Bell
Director of Dealer Success
Austin bridges the gap between smart tech and real-world results, equipping both homeowners and dealers with the tools they need to thrive. Brings experience from Vivint, where he led high-touch customer programs at scale and helped define the modern home services experience.
Melissa Bolona
Marketing Partnerships
Melissa leads strategic brand collaborations that expand Shipshape's reach and impact. Draws on a background in strategy and business consulting, with expertise in digital growth, influencer strategy, and creative direction to push Shipshape into new markets.
Arthur Key
Lead Home Assistant
Arthur brings years of tech support wisdom (and homeowner grit) to the Shipshape frontline. Formerly with Apple Support, he's built a reputation for making complex systems feel simple and empowering.
Alisa Tolokova
UI-UX Designer
Specialized in intuitive interfaces and smooth user flows across web and mobile. Focused on turning complex challenges into simple, user-friendly solutions.
Vitalii Mykhail
Product Designer
Focused on end-to-end design — from research and UX to UI and branding — creating cohesive, user-centered experiences across web and mobile.
Aliaksandr Liapin
Senior Business Analyst, Project Manager
Expert in Bridging Business Needs with Technology to Drive Successful Project Outcomes
Roman Poltavskiy
Salesforce Dev & Admin
Specialized in Salesforce configuration, system integration, and building user-focused solutions like Dealer Communities and Help Centers.
Mykola Dokashenko
React-native Developer
Experienced engineer in developing mobile applications, specialising in react-native, JS, TS
Michael Linn
Advisor
Michael brings decades of experience scaling technology companies and deep expertise in building science. As CEO of Greensleeves, he led development of ASHRAE award-winning geothermal technology that cut building energy costs by 30-50%. Previously EVP at Solomon Software, where he built the channel sales model that turned accounting firms into software resellers — Solomon was acquired by Great Plains, then Microsoft. Served as EVP at Ocwen and built Altisource Residential (NASDAQ: RESI), serving on the board of directors through its IPO.
Bob Tetenbaum
CMO
Bob brings decades of marketing leadership to Shipshape, drawing on experience as a founder who built and sold a company for ~$200M. Wharton-educated, he has served as Part-Time CMO for multiple growth-stage companies, specializing in brand strategy, go-to-market execution, and scaling marketing organizations.
NVIDIA Inception Member
Backed By & Partnered With
Your home deserves better. So do you.
Your home is your biggest investment. Shipshape helps you protect it with real data, real alerts, and a real service network.
Free to start. Plans from $12/mo.